Personal Data Protection Policy
ACEQuip Company ("ACEQuip" or as appropriate in the context, “we”, “us” or “our”) respects the protection of the Personal Data of individuals and values the relationship we have with each customer. As such, we are committed to take care of the Personal Data with due level of care as presented in our Personal Data Protection Policy, and consistent with the Personal Data Protection Act 2012. You will be able to access on this page our Personal Data Protection Policy.
Our Personal Data Protection Policy ("Policy") describes the types of Personal Data we may collect from you, how we may use that information, and to whom we may share it with. It also describes the measures we take to protect the security of the information you provide to us, including without limitation through this Website. We also tell you how you can reach us to update your Personal Data, ask questions you may have about our personal data protection practices and provide feedback on our personal data protection practices.
“Personal Data” in this Policy means data that can identify an individual.
1. Personal Data that we collect
The types of Personal Data that we collect about individuals include:
You may have provided the Personal Data to us personally or authorised other individuals to provide the Personal Data to us and consent (on your behalf) to our collection of your Personal Data from these individuals. These individuals could be your superiors, employees, subordinates, colleagues and your family members.
Where you give us Personal Data about other individuals, you confirm that you are authorised to disclose and consent, on their behalf, to the processing of such Personal Data for the purposes described in the section “Purposes for which we collect and use Personal Data”, or other purposes for which your consent has been sought and obtained.
2. Purposes for which we collect and use Personal Data
We collect and use the Personal Data that you provide to us for the following purposes:
If you are a Vendor / Service Provider / Business Partner
If you are a Customer
Others
3. Disclosure, Share and Transfer of Personal Data
ACEQuip Company does not sell or rent Personal Data that we collect from individuals, including our website visitors.
In the course of or in connection with providing our products and services to our customers, we disclose, share and transfer Personal Data to the following parties for the following purposes:
In addition, we would disclose Personal Data in the following circumstances:
We employ a range of technological and physical security arrangements and maintain safeguards to protect against the accidental or unauthorised access, collection, use, disclosure, copying, modification, disposal, deletion and other similar risks to Personal Data.
5. Retention of your Personal Data
ACEQuip Company only retains Personal Data for as long as the retention is required for the purposes for which we collected the Personal Data, the purposes described in this Policy and for our business and legal purposes. Generally, we do not retain Personal Data for a period of longer than 7 years after the original purposes for which the Personal Data was collected have ceased to be applicable, unless otherwise required by law, the listing rules of Singapore Exchange Limited or other mandatory directions by court or government authorities or for purposes of legal proceedings or other similar proceedings or investigations.
For unsuccessful job applicants, we will retain your Personal Data for no longer than 1 year for the purposes of evaluating your suitability for future job openings within ACEQuip Company, unless you inform us otherwise (please refer to Section 6).
6. How to Contact Us
If you have any questions or comments about this Policy and our policies and practices on our collection, use, disclosure or retention of Personal Data, you may contact our Data Protection Officer:
Email address: [email protected]
If you are a job applicant and wish to inform us that: (i) you do not wish for ACEQuip to retain your personal data for the purposes of evaluating your suitability for future job openings within the company, please contact:
Email address: [email protected]
7. Updating your Personal Data
ACEQuip Company takes reasonable measures to ensure that the Personal Data we collect about individuals are accurate and complete. For this reason, if there is any change or update in Personal Data, we would like to know about these changes or updates. If there is a change or an update in your Personal Data or if there is a need to correct any Personal Data of yours that we have, please write to us and provide us with the following details:
You may send your requests to our Data Protection Officer at the contact details listed in Section 6 above.
We will endeavour to acknowledge the receipt of your request within 3 working days after the date of receipt of your request if it is sent by e-mail, or within 7 days after the date of receipt of your request if it is sent by post. As it is important to us that the Personal Data that we have about you is accurate and complete, it may be necessary for us to request for supporting documentation from you. We will contact you if we require supporting documentation from you.
There may be circumstances where we will not update or correct Personal Data, including:
You may request for information from us on what Personal Data of yours we have and how we have used and shared your Personal Data during the last one year before the date of your request. Please write in to us at the contact details listed in Section 6 above.
You may also choose to withdraw your consent to ACEQuip Company's use, collection, sharing or processing of your Personal Data at any time. Please write in to us at the contact details listed in Section 6 above. Please understand that your withdrawal of your consent to our use of your Personal Data may affect our provision of products and services to you or our business dealings with you, depending on the nature of your relationship with us.
If you have any concerns, feedback or complaints about the use and/or sharing of your Personal Data, we are open to receiving your feedback or complaint.
9. Updates to this Personal Data Protection Notice
We may change or update portions of this Policy at any time and without prior notice to you. Please review this Policy from time to time so you are aware of any changes or updates to the notice. We will indicate the effective date of the notice. If you do not agree with any of the changes or updates to the Policy, you have the option of withdrawing your consent to our collection, use, disclosure and processing of your Personal Data (please refer to Section 8 above).
Date in effect: 01 November 2019
1. Personal Data that we collect
The types of Personal Data that we collect about individuals include:
- Name
- NRIC number / FIN number / passport number
- Bank account details
- Mobile number
- Vehicle number
- Personal email address
- Residential address
- Residential telephone number
- Photographs
- Video and CCTV footage
You may have provided the Personal Data to us personally or authorised other individuals to provide the Personal Data to us and consent (on your behalf) to our collection of your Personal Data from these individuals. These individuals could be your superiors, employees, subordinates, colleagues and your family members.
Where you give us Personal Data about other individuals, you confirm that you are authorised to disclose and consent, on their behalf, to the processing of such Personal Data for the purposes described in the section “Purposes for which we collect and use Personal Data”, or other purposes for which your consent has been sought and obtained.
2. Purposes for which we collect and use Personal Data
We collect and use the Personal Data that you provide to us for the following purposes:
If you are a Vendor / Service Provider / Business Partner
- For the purposes of the supply of products and services and support by contractors / vendors / service providers / business partners to us.
- To keep contractors /vendors / service providers / business partners updated on changes to our policies
- To conduct due diligence / background checks that are mandated by legislation or our internal policies and practices
- To evaluate and to improve products and services provided by our contractors / vendors / service providers / business partners
- To facilitate attendance at events/functions organised by ACEQuip Company.
- For purposes that are ancillary to or in furtherance of the above purposes, we will use your Personal Data to communicate with you and inform you of updates and to seek your feedback or comments on related matters.
If you are a Customer
- For the purposes of providing products and services and to communicate with customers as part of providing products and services
- To conduct due diligence / background checks that are mandated by legislation or our internal policies and practices
- To evaluate our products and services and how we can improve our products and services
- To respond to queries or comments on our products and services
- To communicate with customers on developments on our products and services, our business and other corporate events or updates
- To facilitate attendance at events/functions organised by ACEQuip Company.
- For purposes that are ancillary to or in furtherance of the above purposes, we will use your Personal Data to communicate with you and inform you of updates and to seek your feedback or comments on related matters.
Others
- To evaluate applications for employment / job positions / internships / industrial attachments within ACEQuip Company
- To conduct due diligence/background checks on job applicants
- To communicate with third parties / nominees for awards or donations or sponsorships in relation to corporate social activities.
- To organise and manage events for community and charitable purposes
- To facilitate attendance at events/functions organised by ACEQuip Company.
- For purposes that are ancillary to or in furtherance of the above purposes, we will use your Personal Data to communicate with you and inform you of updates and to seek your feedback or comments on related matters.
3. Disclosure, Share and Transfer of Personal Data
ACEQuip Company does not sell or rent Personal Data that we collect from individuals, including our website visitors.
In the course of or in connection with providing our products and services to our customers, we disclose, share and transfer Personal Data to the following parties for the following purposes:
- To our customers/vendors/subcontractors/consultants/business partners for tender / quotation purposes.
- To our agents and sub-contractors for the purposes of providing products and services to our customers on our behalf.
- To our business partners for the purposes of providing products and services to our customers.
- To government and non-government authorities, agencies and/or regulators as required under law or under directions or orders from the government and non-government authorities, agencies and/or regulators for security, regulatory approvals or permits.
- To event organisers and service providers to facilitate the planning of events / functions that ACEQuip organises or is involved in.
- For the purpose of responding to questions, concerns, comments or feedback on our products or services or our business, or to share knowledge on issues such as industry developments, ACEQuip’s business, market outlook, corporate events and other products and services that may be of interest to your company, organisation or business.
- For the purpose of facilitating the provision of products and services to our customers where the project or engagement involves other entities/vendors/subcontractors/consultants/business partners.
- Financial institutions for purposes of payments and transactions related to ACEQuip’s provision of products and services or related to products and services provided to ACEQuip by our vendors / service providers / consultants
- To our service providers (who may be located outside Singapore) that have been retained to perform services on our behalf, including:
- Service providers who provide IT and outsourcing services such as data storage, electronic mail services and marketing services.
- Professional, financial and legal advisors, tax advisors, auditors, insurers and insurance brokers; and
- Vendors, service providers and consultants that have been engaged to help manage, operate, administer and run ACEQuip operations and business process or provide services to facilitate our provision of our products and services
In addition, we would disclose Personal Data in the following circumstances:
- we are required to do so by Singapore law.
- in response to a request from law enforcement authorities or other government officials;
- to comply with a court order or direction from a government agency or regulatory authority ordering the disclosure of the Personal Data; and
- where the disclosure is necessary for investigations or legal proceedings.
We employ a range of technological and physical security arrangements and maintain safeguards to protect against the accidental or unauthorised access, collection, use, disclosure, copying, modification, disposal, deletion and other similar risks to Personal Data.
5. Retention of your Personal Data
ACEQuip Company only retains Personal Data for as long as the retention is required for the purposes for which we collected the Personal Data, the purposes described in this Policy and for our business and legal purposes. Generally, we do not retain Personal Data for a period of longer than 7 years after the original purposes for which the Personal Data was collected have ceased to be applicable, unless otherwise required by law, the listing rules of Singapore Exchange Limited or other mandatory directions by court or government authorities or for purposes of legal proceedings or other similar proceedings or investigations.
For unsuccessful job applicants, we will retain your Personal Data for no longer than 1 year for the purposes of evaluating your suitability for future job openings within ACEQuip Company, unless you inform us otherwise (please refer to Section 6).
6. How to Contact Us
If you have any questions or comments about this Policy and our policies and practices on our collection, use, disclosure or retention of Personal Data, you may contact our Data Protection Officer:
Email address: [email protected]
If you are a job applicant and wish to inform us that: (i) you do not wish for ACEQuip to retain your personal data for the purposes of evaluating your suitability for future job openings within the company, please contact:
Email address: [email protected]
7. Updating your Personal Data
ACEQuip Company takes reasonable measures to ensure that the Personal Data we collect about individuals are accurate and complete. For this reason, if there is any change or update in Personal Data, we would like to know about these changes or updates. If there is a change or an update in your Personal Data or if there is a need to correct any Personal Data of yours that we have, please write to us and provide us with the following details:
- Your name and an email address or mailing address at which we can contact you.
- The nature of our relationship with you.
- The Personal Data for which there has been a change, update or correction.
You may send your requests to our Data Protection Officer at the contact details listed in Section 6 above.
We will endeavour to acknowledge the receipt of your request within 3 working days after the date of receipt of your request if it is sent by e-mail, or within 7 days after the date of receipt of your request if it is sent by post. As it is important to us that the Personal Data that we have about you is accurate and complete, it may be necessary for us to request for supporting documentation from you. We will contact you if we require supporting documentation from you.
There may be circumstances where we will not update or correct Personal Data, including:
- The Personal Data is opinion data that is kept solely for an evaluative purpose; and
- The Personal Data is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.
You may request for information from us on what Personal Data of yours we have and how we have used and shared your Personal Data during the last one year before the date of your request. Please write in to us at the contact details listed in Section 6 above.
You may also choose to withdraw your consent to ACEQuip Company's use, collection, sharing or processing of your Personal Data at any time. Please write in to us at the contact details listed in Section 6 above. Please understand that your withdrawal of your consent to our use of your Personal Data may affect our provision of products and services to you or our business dealings with you, depending on the nature of your relationship with us.
If you have any concerns, feedback or complaints about the use and/or sharing of your Personal Data, we are open to receiving your feedback or complaint.
9. Updates to this Personal Data Protection Notice
We may change or update portions of this Policy at any time and without prior notice to you. Please review this Policy from time to time so you are aware of any changes or updates to the notice. We will indicate the effective date of the notice. If you do not agree with any of the changes or updates to the Policy, you have the option of withdrawing your consent to our collection, use, disclosure and processing of your Personal Data (please refer to Section 8 above).
Date in effect: 01 November 2019